Blog

What If Your CRM Could Just… Answer You?

There’s a moment every CRM user knows well. You need a specific piece of information — a member’s voucher history, campaign performance, transaction patterns…

4 MIN READ 04.16.26

Beyond Points and Discounts: Why Emotional Loyalty is the Future of Customer Engagement

How gamification transforms passive loyalty programs into active member experiences Your loyalty program has 100,000 active members. Points accumulate. Vouchers get redeemed. On paper,…

6 MIN READ 03.23.26

Marketing Automation: When More Activity Doesn’t Mean Better Results

Marketing automation is no longer new.  Most retailers and mall operators we work with already have some form of it in place. Campaigns are…

3 MIN READ 01.15.26

CRM Automation: How Retail Brands Can Build Smarter Customer Connections

Key Takeaways: What Should Retailers Remember About CRM Automation? Ascentis’ CRM automation unifies customer data across all online and offline touchpoints, giving retailers a…

5 MIN READ 12.10.25