AscentisCRM

Engage with the right customers, right where it matters

Proven loyalty solution empowering businesses to build lasting relationships with the customers. Engage, Analyse, Automate and Communicate within a single platform.

A personalised loyalty program with member segmentation and a comprehensive rewards engine to drive customer visits.

Instant gratification with a range of rewards from Points, Rebates, Stamps, Stored Value, Digital Vouchers.

Our in-built marketing automation platform that delivers engaging communications such as EDMs, WhatsApp,
Push Notifications and more.

Robust ESB, API Gateway, serverless Rest APIs to support your needs to connect to touchpoints such as APP, POS, Kiosks, Feedback and more.

Achieve in-depth understanding of your customers in our Customer Data Platform (CDP). Profile your customers based on their purchasing and browsing behavior.

Create customer segments with user defined rules or with our AI.

Personalize your rewards or communications with each of these segments to achieve meaningful engagement.

Create surveys and collect more ideas from your customers to improve your offering or services.

Reward your customers when valuable feedback is provided.

Route all your online feedback to our case management. Allow customer service to reach out to your customers efficiently so that your customers will feel valued.

Prioritize cases that require urgent attention.

Draw from the feedback to improve your offering and services.

Besides rewards, our loyalty platform allows you get creative and design more dynamic engagement programs with our promotion engine. Incentivize your customers with attractive PWP and GWP packages to reward your customers and drive your revenue.

Engage your members with our mission based Rally E-Stamp card.

Members collect stamps and earn rewards with completion of milestones or each Rally Card.

Complement our rally cards with your rewards programs to increase stickiness and customers affiliation with your brand.

Our AI Visualization tool not only provides insights such as RFM and Dupont analysis, it is supported by a AI Agent that allows you to seek recommendations and AI assisted analysis. You can also upload data sheets and receive quick analysis and insights.

Try our AI agent to create dashboards without the need to navigate complex UI to get charts.

Cut your data reporting requirement by 75%. It is more time and costs efficient.

We have a team of creative and talented engineers to create one of its kind bespoke games to help your brand to reach out to more customers. Improve your customers acquisition and achieve better results from activation campaigns.

Experience our AI PowerSearch, PowerAnalytics and PowerSetUp.

Using AI to search for customers and transactions, generate content, get reports and even setting up campaigns.

No more anxiety when need to navigate complex UI to get the data you need or set up configurations.