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All-in-one CRM System
& Loyalty Solution
Engage with the right customers, right where it matters
Why Leading Enterprises Choose Our Unified CRM Solutions in Singapore?
AscentisCRM is a unified, enterprise-grade ecosystem that connects loyalty, marketing, and data within a single, secure platform. Purpose-built for scalability, it empowers organisations to engage customers meaningfully while maintaining governance, compliance, and operational excellence across markets.
What sets AscentisCRM apart is its scalability and seamless connectivity. The CRM system supports seamless cross-market integration, robust data governance frameworks, and advanced security to safeguard customer information while ensuring performance at scale.
With AscentisCRM, you can:
– Centralise customer data across online and offline channels for a complete, unified view.
– Deliver personalised campaigns that respond to real-time customer behaviours.
– Reward loyalty instantly through seamless integration with POS systems, mobile apps, and eCommerce platforms.
– Gain actionable insights powered by AI and advanced analytics to drive smarter business decisions.
Powerful CRM & Loyalty Capabilities Built for Enterprise Growth
Comprehensive Loyalty Program
A personalised loyalty program with member segmentation and a comprehensive rewards engine to drive customer visits.
Instant Rewards & Gratification
Instant gratification with a range of rewards from Points, Rebates, Stamps, Stored Value, Digital Vouchers.
Omnichannel Marketing Automation
Our in-built marketing automation platform that delivers engaging communications such as EDMs, WhatsApp,Push Notifications and more.
Enterprise-Grade Integration
Robust ESB, API Gateway, serverless Rest APIs to support your needs to connect to touchpoints such as APP, POS, Kiosks, Feedback and more.
Customer Data Platform (CDP)
Achieve in-depth understanding of your customers in our Customer Data Platform (CDP). Profile your customers based on their purchasing and browsing behavior.Create customer segments with user defined rules or with our AI.
Personalize your rewards or communications with each of these segments to achieve meaningful engagement.
Feedback & Survey Management
Create surveys and collect more ideas from your customers to improve your offering or services.Reward your customers when valuable feedback is provided.
Case Management & Service Efficiency
Route all your online feedback to our case management. Allow customer service to reach out to your customers efficiently so that your customers will feel valued.Prioritize cases that require urgent attention.
Draw from the feedback to improve your offering and services.
Dynamic Promotion Engine
Besides rewards, our loyalty platform allows you get creative and design more dynamic engagement programs with our promotion engine. Incentivize your customers with attractive PWP and GWP packages to reward your customers and drive your revenue.
Mission-Based Loyalty Cards
Engage your members with our mission based Rally E-Stamp card.Members collect stamps and earn rewards with completion of milestones or each Rally Card.
Complement our rally cards with your rewards programs to increase stickiness and customers affiliation with your brand.
AI-Driven Insights & Visualization
Our AI Visualization tool not only provides insights such as RFM and Dupont analysis, it is supported by a AI Agent that allows you to seek recommendations and AI assisted analysis. You can also upload data sheets and receive quick analysis and insights.Try our AI agent to create dashboards without the need to navigate complex UI to get charts.
Cut your data reporting requirement by 75%. It is more time and costs efficient.
Gamified Customer Engagement
We have a team of creative and talented engineers to create one of its kind bespoke games to help your brand to reach out to more customers. Improve your customers acquisition and achieve better results from activation campaigns.
Smart AI Tools for Automation
Experience our AI PowerSearch, PowerAnalytics and PowerSetUp.Using AI to search for customers and transactions, generate content, get reports and even setting up campaigns.
No more anxiety when need to navigate complex UI to get the data you need or set up configurations.
How Our CRM System Benefits Your Business
Deep Customer Understanding & Personalisation
Unlock actionable insights into customer behaviour to deliver tailored experiences that resonate. Businesses can increase engagement rates and conversion through precision-targeted marketing.
Greater Efficiency & Productivity via Automation
Reduce manual work with automated campaign setups, segmentation, and reporting. Our CRM system streamlines operations, freeing your team to focus on strategy and innovation.
Increased Customer Loyalty & Repeat Visits
Drive repeat visits and higher spend with dynamic, reward-based programmes. By delivering instant recognition and personalised offers, you can improve customer retention and ROI.
Faster Time to Insights & Decision-Making
Turn data into decisions with AI-driven dashboards and real-time analytics. Access reports in seconds, enabling faster responses to changing customer trends and business needs.
Scalable Enterprise-Grade Architecture
Built for growth, our enterprise CRM software supports multi-brand, multi-region, and high-volume operations. Enjoy enterprise-level reliability, robust security, and flexible deployment options that evolve with your business.FAQs about Our CRM System in Singapore
A well-designed CRM system supports your loyalty programme software by unifying customer data, tracking purchase behaviour, and automating rewards. This integration allows you to offer timely, relevant incentives that strengthen engagement and build long-term loyalty.
A robust CRM solution enables businesses in Singapore to personalise experiences, reward loyal customers, and anticipate their needs. With automation and real-time insights, you can nurture relationships proactively, turning one-time buyers into lifelong members.
Yes. AscentisCRM is an enterprise CRM software designed to handle large-scale operations across multiple brands and regions. It offers scalability, security, and seamless integration with existing systems, ensuring smooth implementation for complex business environments.
Key features include advanced segmentation, AI-powered recommendations, omnichannel automation, and dynamic rewards management. AscentisCRM integrates these tools into one platform, enabling deeper engagement through customised campaigns and smart workflows.
Our integrated CRM loyalty solutions deliver comprehensive analytics, including customer segmentation, purchase trends, and campaign performance tracking. Businesses can visualise data in real time, helping teams make faster, data-backed decisions that drive results.
Simply contact us to request a demo of our CRM loyalty solutions. Our team will walk you through the platform’s key features and demonstrate how all our solutions can be tailored to your business needs.
Many clients have achieved measurable improvements in engagement, sales, and customer lifetime value. Depending on your objectives, AscentisCRM can also help reduce marketing costs by automating campaigns and increasing retention. Learn more about us to see how our proven track record and expertise have helped businesses achieve sustainable growth with data-driven loyalty strategies.
Ascentis offers a full suite of engagement tools, including our CRM software and membership management system. These solutions work together to help businesses create data-driven loyalty programmes, automate engagement, and strengthen customer relationships. Explore the full range of our works to see how brands have leveraged our solutions to elevate customer loyalty and growth.
