Build Powerful Relationships with Customers
Ascentis is also ISO 27001 and SOC Type 2 certified.
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Why Loyalty & CRM Matter
How Can We Help You
AscentisCRM
Empower your business to engage your customers with our award winning Loyalty and Rewards solution.
AscentisMMS
A loyalty solution for shopping malls to increase footfall traffic and spending.
AscentisOmni
An integrated in-store and online POS, eCommerce, marketing and insights solutions that focus on elevating your customers’ experience.
MAKQR POS
Streamline and simplify your F&B business with our integrated POS, Digital Ordering, Rewards and Payment solutions.
Driving Enterprise Growth Through Unified CRM & Loyalty Platforms
Centralise
Customer Data
Unify every customer interaction into a single source of truth. The Ascentis platform consolidates data from diverse channels, empowering enterprises with a 360° customer view. This unified data intelligence drives precision in engagement, forecasting, and business decision-making across all levels of the organisation.
Reward Loyalty Seamlessly
Design intelligent loyalty frameworks that align with your business strategy. Beyond points and vouchers, Ascentis’ membership and loyalty solutions enable dynamic, omnichannel reward ecosystems that strengthen relationships, deepen brand trust, and accelerate customer lifetime value at scale.
Enhance Member Engagement
Engage customers with relevance and purpose. Through integrated automation and real-time personalisation, our loyalty platforms empower enterprises to orchestrate meaningful experiences, connecting marketing, sales, and loyalty teams under a single engagement strategy.
Boost Marketing Efficiency
Transform how your teams connect with customers through data-led marketing automation. Ascentis equips enterprises to deliver contextual campaigns, optimise resource allocation, and measure performance with precision, ensuring every interaction contributes to long-term brand equity.
Scale with Confidence
Built for enterprise expansion, Ascentis’ modular architecture adapts effortlessly to multi-brand, multi-region operations. Organisations benefit from secure cloud infrastructure, continuous innovation, and future-ready integrations designed to evolve alongside business growth.
Real-Time Insights
Harness real-time intelligence to make faster, sharper decisions. Our analytics dashboards and AI-driven insights provide enterprise leaders with visibility into campaign performance, customer value, and engagement trends, transforming data into measurable strategic advantage.
Our Customers Testimonials
“We’ve partnered with Ascentis since 2019 to build and grow our loyalty program. Their easy-to-use system was a perfect fit from the start and has evolved with us over the years. They’ve consistently customized the platform to meet our changing needs, helping us enhance the customer experience with new features, rewards, and privileges. Their client service is exceptional—always responsive and solution-oriented. We’re proud of the robust loyalty program we’ve built together.”
“During our service engagement, we had an incredible experience working with Mr Chai – Country Manager, Kevin – Project Manager and the team for their overall support. We are impressed by their customer relationship management (CRM) module, personalised service management and professionalism. The team is highly knowledgeable and provided prompt responses and solutions whenever is needed.”
“JUMBO Rewards membership programme has gone ‘cardless’ in 2016 with the support from Ascentis where a seamless transition, migration of data and integration of systems took place. Ascentis’ CRM solution has been tried and proven to be stable and consistent in enabling us in effective CRM marketing.
The local Ascentis support team is prompt, professional and reliable; their excellent track record coupled with local food & beverage CRM knowledge is a plus unmatched by any other CRM solution provider.
It has been a pleasure working with the Ascentis team who is continuously innovating and striving to improve on the solution to provide dependable support and strategic business intelligence for CRM. We strongly recommend any companies looking to adopt an effective CRM solution to consider Ascentis who is a frontrunner in this arena.”
“We would like to commend our project manager, Joryn, for her responsiveness and dedication as well as Vipin, for his technical expertise and his resolve in conceptualizing the best solution for us.
Ascentis have been an effective partner and we have enjoyed working with you throughout this journey.”
FAQs about Our Membership and Loyalty Solutions
Yes. Ascentis’ enterprise-grade CRM system integrates seamlessly with POS, eCommerce, and ERP systems to ensure interoperability across your digital ecosystem. This unified integration enables data consistency, real-time synchronisation, and streamlined operations, allowing businesses to manage customers, sales, and loyalty programmes through a single platform.
Absolutely. Our membership management system is designed with modular architecture to adapt to diverse industries, from retail and F&B to shopping malls and hospitality. Every deployment is configured around your business model and customer lifecycle, ensuring that all solutions deliver measurable engagement and operational efficiency at scale.
Yes. Ascentis delivers full-spectrum implementation and lifecycle support, including system integration, staff enablement, and post-launch optimisation. Our experienced team ensures seamless onboarding and consistent performance. Learn more about us to discover how Ascentis drives long-term value for leading organisations across Asia.
Data protection and governance are integral to our platform. Ascentis adheres to international compliance frameworks and PDPA regulations, implementing encryption, access control, and audit-ready governance models. Our loyalty programme software is architected for enterprise-grade reliability, ensuring customer trust, data integrity, and regulatory alignment across all operations.
Our unified dashboards provide real-time visibility into engagement, revenue, and campaign ROI. With AI-powered analytics, enterprises can measure performance, segment behaviour, and forecast outcomes, turning insights into strategic advantage. Ascentis’ data-driven design empowers decision-makers to align loyalty metrics with broader business objectives.
Yes. Ascentis’ open API and ESB framework allow for secure, seamless integration with existing ERP, CRM, HR, and financial systems. This flexibility ensures centralised control while maintaining scalability for multi-brand or regional operations. Explore our works to see how global brands have achieved enterprise-wide integration and efficiency with Ascentis.
Our CRM software is built for regional scalability. Whether managing multiple brands, languages, or currencies, Ascentis ensures unified governance, standardised reporting, and consistent customer experiences. Our robust infrastructure supports high-volume transactions and real-time data synchronisation across geographies.
Implementation timelines depend on project complexity and system integration requirements. With our proven deployment framework, most enterprise clients achieve go-live within weeks. For a detailed consultation, contact us to explore deployment best practices and learn how Ascentis accelerates enterprise transformation with intelligent CRM solutions.
